Owning a home can bring a sense of achievement, security… and a never-ending list of things to do. And tackling that list can lead to a whole new list of potential service providers who may be right (or wrong) for the job — spending hours reading reviews and assessing the quality of work to see if they’re the right fit. Or, you can save yourself the guesswork and just call Rümi.
Rümi, part of ATCOenergy’s retail arm, launched in 2021 as a single source for all Albertans looking for support in getting their home to-dos done. It vets over 70 service providers from across the province to help deliver a range of home services from duct and furnace cleaning, repairs and maintenance to landscaping and snow removal.
“We want Albertans to look at their homes as sanctuaries,” says Director of Strategy for ATCOenergy and Rümi Matt Coad. “But oftentimes, managing a household can be stressful. And sourcing support for the completion of those to-dos can be challenging. So the goal of Rümi’s marketplace is to pre-vet service providers that offer high quality work, align with our values and safety protocols, and give customers an opportunity to find everything all in one place.”
Whether you’re new to your home, or new to the province, needing professional work done is inevitable, and Coad says one task often leads to another. “Here’s a perfect example: A family, new to Alberta, moves into their home. They’re looking to get the best rate on their electricity and natural gas, so they contact ATCOenergy. Then it occurs to them that they haven’t had their furnace cleaned or maintained, or perhaps they need to get their ducts cleaned, so they explore those options with us as well.” And that’s just the furnace room, which if left uncleaned can be a fire hazard. There could also be leaky taps or toilets that run up your water bill.”
And for the do-it-yourself-er, sometimes all you may need is advice. That’s why Rümi also has its Ask a Home Inspector Service, which provides access to expert home maintenance inspectors who offer advice on any household question someone might have. It could be about a particular item or subscription service, and may only require a small purchase from a local hardware store. “The person might end up doing the work themselves, they just want to get some expert advice,” Coad says.
The most important thing is that the vendors on Rümi’s list meet or exceed ATCO’s safety standards who share the company’s goal of customer satisfaction. “Our rule of thumb is we need to trust them in our homes, before we trust them in our customers’ homes.”
Booking with Rümi allows you to focus on the things that really matter to you, while still getting the job done. Find out more at Rumi.ca
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