“Anyone can take measurements, but to be able to analyze a customer’s posture, the slope of the back, to mould clothes to his shape, you need years of experience,” he says.
Made-to-Measure
Indochino is a Vancouver-based chain that is in the midst of a bold expansion plan, as the company added eight locations in North America in 2017.
Indochino keeps the price point low by introducing bespoke services: the staff takes your measurements, you pick the material, and the order is sent to China to be manufactured.
Ray Kagawa, the showroom manager for Indochino’s West Edmonton Mall location, took photos of my posture, both side and front profiles. I tried on several templates, which could be pinned and fitted the way I felt the most comfortable. There are choices of stitching, of material, of collars. The measurements and details are all sent to China, and then the suit and/or shirts come back in a few weeks. The measurements are kept on file, for when the customer returns to the store or shops online.
At Henry Singer, the staff have seen a large surge in demand for made-to-measure suits.
“The appetite for luxury is growing,” says Sonny Sekhon, manager at Henry Singer’s downtown location. “You can spend $10,000 on a Kiton suit and guys don’t bat an eyelash at that.”
The thing is, if you stay within about 10 pounds of your made-to-measure weight, you don’t have to do a lot of shopping. A salesperson can bring fabric samples to the customer and he can pick out new suits and shirts for the season.
One of the major draws of made-to-measure is the fact that a customer can get a suit that’s pretty unique. When a store like Henry Singer buys stock, it skews to more conservative choices. There will always be markets for blacks and navy blues and greys. For the man who wants a jacket that makes a loud fashion statement, that’s where made-to-measure works.
“In Edmonton you aren’t going to have the selection you would in New York or Milan,” says Sekhon. “Our store is not going to have a bright green dinner jacket in stock. But that’s an additional benefit of made to measure. You can get that jacket.”