After arriving in Edmonton 11 years ago, Sina Zere set about finding the services she needed for her new life — like a new dentist, gas station and grocery store. But after searching online and asking around, she could not, for the life of her, find a wax bar.
“In all major cities in Canada, there are wax bars — and this is a pretty big city,” says Zere, who hails from Toronto. Instead of wax bars — beauty salons exclusively focused on hair-removal via waxing — Edmonton offered waxing services as add-ons to other esthetics businesses, like hair and nail salons. “Everybody offers it,” she says. “But just because you offer waxing doesn’t mean you’re great at waxing.”
After trying out a couple of these establishments, she was sorely disappointed. She continued to look around, but a year later, she still had not found an establishment offering excellent services, good pricing, and a consistently positive experience — what she calls the “holy trinity” of waxing.
“I don’t know why it bothered me so much, but it did,” says Zere, who saw a business opportunity. Although a recent MBA graduate, entrepreneurship had never been her goal. Post graduation, she started working in pharmaceutical sales, but actually starting a business had not been the plan.
Reluctant as she was to become an entrepreneur, Zere couldn’t resist the urge to create a better body waxing experience. In 2017, she opened Edmonton’s first wax bar — Buff Wax Spot — and set out to offer a good experience for everyone who crossed the threshold. “As a BIPOC business owner, it was very important that Buff Wax Spot includes and welcomes all people, and all bodies.”
A few years ago, Zere’s chain of wax bars (she has two locations in Edmonton and one in Sherwood Park) became the first in Canada to offer gender-neutral pricing after learning about the experiences of transgender clients in transition. “We sat down as a team and said, ‘What are we waxing? Are we waxing a guy or are we waxing a back?”